Effective Date: 01/01/2025
Welcome to Monkey Biz (“we”, “our”, “us”), accessible through monkeybiz2.shop.
These Terms and Conditions govern your access to and use of our website and the purchase of products offered through our online store.
By using this website or placing an order, you agree to comply with these Terms.
1. Acceptance of Terms
By accessing or using monkeybiz2.shop, you confirm that:
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You are at least 18 years old; or
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You are using the website under the supervision of a parent or legal guardian.
If you do not agree to these Terms and Conditions, please do not use this website.
2. Products and Availability
Monkey Biz offers Christmas decorations, ornaments, seasonal décor, and related products through our website.
All products are subject to availability.
We reserve the right to:
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Limit quantities purchased
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Update product descriptions and specifications
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Modify or discontinue products without notice
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Refuse service or cancel orders where necessary
Product images are provided for illustration purposes. Actual colors and appearance may vary slightly depending on screen settings and manufacturing variations.
3. Pricing
All prices displayed on monkeybiz2.shop are listed in USD (United States Dollar) unless otherwise indicated.
Prices may change without prior notice.
If an error occurs relating to pricing, product information, or availability, we reserve the right to cancel affected orders and issue appropriate refunds where payment has already been processed.
4. Orders and Payment
Orders are considered accepted only after payment has been successfully processed and confirmation has been issued.
We reserve the right to refuse or cancel orders where:
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Fraud or unauthorized activity is suspected
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Payment cannot be verified
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Product availability changes
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Errors occur during order processing
Accepted payment methods will be shown during checkout.
5. Shipping and Delivery
We aim to dispatch orders promptly; however, delivery times are estimates only.
Delivery may be affected by:
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Courier delays
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Weather conditions
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Customs procedures (where applicable)
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Seasonal demand periods
Once an order has been transferred to the delivery provider, Monkey Biz is not responsible for delays beyond our control.
Customers are responsible for providing accurate shipping information.
6. Returns and Refunds
Returns and refunds are governed by our Refund and Returns Policy.
Products may be eligible for return subject to applicable conditions and timelines stated in that policy.
Items returned outside the approved return period may not qualify for refunds or exchanges.
7. Intellectual Property
All content available on monkeybiz2.shop—including logos, product images, graphics, text, designs, branding, website layout, and content—is owned by Monkey Biz unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
8. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt unauthorized access to website systems
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Interfere with website functionality or security
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Submit false or misleading information
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Use automated tools to scrape or copy website content
9. Limitation of Liability
To the fullest extent permitted by law, Monkey Biz shall not be liable for indirect, incidental, special, or consequential damages resulting from:
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Website use or inability to use the website
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Delayed deliveries
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Product availability interruptions
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Errors in product descriptions
Our maximum liability shall not exceed the value of the purchased order.
10. Privacy
Your use of monkeybiz2.shop is also subject to our Privacy Policy, which explains how we collect and process personal information.
11. Governing Law
These Terms and Conditions are governed by the laws of Kenya.
Any disputes arising under these Terms shall be subject to the jurisdiction of Kenyan courts.
12. Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Contact Information
For questions regarding these Terms and Conditions, please contact:
Monkey Biz
Website: monkeybiz2.shop
Email: info@monkeybiz2.shop
Location: Nairobi, Kenya